Living with Complexity

Norman, D. A. (2010). Living with Complexity. Cambridge, MA: MIT Press. (October 2010). Amazon.

Translations: Japanese (Shinyo-sha).

Table of Contents:

1. Living With Complexity: Why complexity is necessary (PDF 385kb)
2. Simplicity Is in the Mind
3. How Simple Things Can Complicate Our Lives
4. Social Signifiers
5. Sociable Design
6. Systems and Services
7. The Design of Waits
8. Managing Complexity: A Partnership
9. The Challenge