Consulting and Talks

To Schedule or Contact Don Norman for University of California, San Diego Related Business or Meetings

Contact Olga McConnell at omcconnell at

For students and young professionals
For anything besides engagements, talks or consulting, read the guidelines for writing to me.

For Consulting or for Talks not Related to the Design Lab at UC San Diego


My consulting is aimed at executive level advice, high-level business strategy, and strategic advice, I mostly serve as a director or executive advisor. For more information, you may contact me at don at

Nielsen Norman Group

I have retired from the Nielsen Norman Group and am not active in either its activities or management. My title is now Co-Founder and Principal, emeritus.

Keynote, commercial, industrial, business talks and speaking engagements

These are handled by my is Speaker's Bureau, BrightSight Speakers.

Tom Neilssen
BrightSight Speakers
Tom at
Tel. +1 609 924-3060 extension 16

Mailing address

Do NOT send anything to the corporate headquarters of the Nielsen Norman group: That's just a mailbox: stuff sent there takes a long time to get to me.)

Contact Olga McConnell at omcconnell at for mailing information.

Public Relations

Contact Darcy Provo:
darcy at
Tel. +1 415 871-1731

Photographs suitable for publication

Photographs suitable for publication. Permission for use is hereby granted.


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Biographical sketches (a Microsoft Word file)
Academic Résumé (a PDF file)


Updated March 16, 2020

I am declining travel requests not directly related to the University of California, San Diego Design Lab. (Not all trips are listed.)

All travel is  postponed indefinitely. I will be giving talks virtually.

May 18-21, 2020Healthcare Human Factors. Healthcare Human Factors.

Plenary Session:  "Help, now I'm the user! Human factors in healthcare. A conversation between Don Norman and Joe Cafazzo."