The Design of Future Things

The Design of Future Things

Book overview

Published: 2007

In The Design of Future Things, best-selling author Donald A. Norman presents a revealing examination of smart technology, from smooth-talking GPS units to cantankerous refrigerators. Exploring the links between design and human psychology, he offers a consumer-oriented theory of natural human-machine interaction that can be put into practice by the engineers and industrial designers of tomorrow’s thinking machines. A fascinating look at the perils and promise of the intelligent objects of the future, The Design of Future Things is a must-read for anyone interested in the dawn of a new era in technology.


  1. Cautious Cars and Cantankerous Kitchens: How machines take control (A PDF document)
  2. Servants of our Machines
  3. The Psychology of People & Machines
  4. The Role of Automation
  5. Natural Interaction
  6. Six Rules for the Design of Smart Things
  7. The Future of Everyday Things
  8. Afterward: The Machine’s Point of View (A pdf document)


  1. Brazil (Rocco)
  2. China (Beijing Celtic Culture)
  3. Italy (Apogeo)
  4. Japan (Shinyo-sha)
  5. Korea (Hakjisa)
  6. Spain (Paidos)
  7. Taiwan (Yuan-Liou: Taiwan)