21st Century Design for Societal Problems. Combining Community and Domain Experts
We advocate a multi-step approach toward major societal issues, combining community-driven wisdom with knowledge of domain experts. Add an opportunistic, incremental approach to large problems, followed by continual attention to the fundamental principles of human-centered design.
COMMUNITY-BASED, HUMAN-CENTERED DESIGN
We propose a radical change in design from experts designing for people to people designing for themselves, leveraging the creativity of communities to solve their own problems. People in communities best understand their problems and the impediments and affordances that impede and support change.